Quality Management System

Quality Policy

To ensure that the customer receives products and services in prime condition, the company has created various policies, including a quality management system aligned with the SNI ISO 9001:2015 standard

 Laboratorium 

PKT is committed to applying the Quality Management System ISO/EC 17025: 2017 to improve and maintain responsibility for laboratory quality.

Minimum Service Standard Policy

As part of PKT’s concern for customer satisfaction, the company has implemented the following Minimum Services Standard (SPM) policy:


    • Pupuk Indonesia Customer Service:
    • 0800 100 8001 (Toll Free)
    • 0811 991 8001 (WhatsApp)
    • konsumen@pupuk-indonesia.com
    • Gedung Graha Phonska, Lt. 4. Jalan Tanah Abang III, No. 116 Jakarta Pusat 10160

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Integrated Management System